TERMS & CONDITIONS

By placing an order on our panel, you confirm that you have read, understood, and agreed to the following Terms & Conditions.

1. Orders & Payments

• Please check the service details, quantity, rate, start time, refill policy and delivery speed before placing an order.
• Once an order is submitted, it may not be cancelled or modified unless the service specifically supports cancellation.
• Payments made to the panel are considered confirmed after successful payment verification.
• Customers are responsible for maintaining sufficient panel balance/funds before placing orders.
• Any applicable payment gateway or transaction charges may be non-refundable.

2. Order Processing

• Processing time may vary depending on the selected service and current server/provider load.
• Some services may start instantly, while others can take additional time.
• During high traffic, maintenance, provider issues or server overload, delivery may be delayed.
• Do not place duplicate orders for the same link while an existing order is still processing unless specifically permitted.

3. Link & Account Requirements

• Customers must provide the correct and working link/username while placing an order.
• We are not responsible for incorrect, changed, deleted, private, restricted or inaccessible links.
• Do not change the username, profile URL, privacy settings or content after placing an order if the service requires the original link to remain unchanged.
• For services requiring a public profile/video/post, the content must remain publicly accessible until completion.

4. Drop & Refill Policy

• Some services may naturally experience drops after delivery.
• Refill is available only where specifically mentioned in the service description.
• Refill requests must be submitted according to the stated refill period.
• Refill time may vary depending on the provider and can take longer during heavy server load.
• Services without a refill guarantee are not eligible for refill claims.

5. Cancellation & Refunds

• Orders that have already started processing may not be eligible for cancellation.
• Completed, delivered or partially completed orders are generally not refundable.
• If a provider cancels an order or the order cannot be delivered, the eligible amount may be returned to the panel balance according to the provider result.
• Refunds to the original payment method are not guaranteed and depend on the payment method and circumstances.
• We do not accept refund claims based solely on expectations regarding speed, quality or retention when the service has been delivered according to its stated specifications.

6. Partial & Failed Orders

• If an order is marked Partial, only the undelivered portion may be credited/refunded according to the provider’s result.
• Failed or cancelled orders may be automatically refunded to the panel balance where supported.
• Customers should check their order status before submitting a support request.

7. Server & Provider Issues

• Our services may depend on third-party providers, APIs and external servers.
• Temporary issues such as maintenance, server downtime, API errors, overload, delays, drops or provider changes may occur.
• Such situations can affect delivery time and service performance.
• We will make reasonable efforts to resolve provider-related issues, but exact completion times cannot always be guaranteed.

8. Platform-Specific Changes

• Instagram, YouTube, Facebook, TikTok, Spotify, Telegram and other platforms may change their algorithms, policies, systems or security measures at any time.
• Such changes may affect service delivery, retention or performance.
• We cannot guarantee permanent results where the respective platform changes its systems or policies.

9. Account Safety

• Never share your password, OTP, recovery code or other sensitive login information unless a specific service explicitly requires it through an authorized and secure process.
• We are not responsible for account restrictions, suspensions or other consequences resulting from actions taken by the customer or the respective platform.
• Customers are responsible for complying with the rules and policies of the platform being promoted.

10. Service Guarantee

• Every service has its own specifications and conditions.
• Delivery speed, quality, retention and refill availability depend on the selected service.
• Please read the complete service description before placing an order.
• No service should be considered a guarantee of monetization, verification, engagement, reach, sales or permanent account growth unless explicitly stated.

11. Support & Disputes

• Please contact support with your Order ID when reporting an issue.
• Support may request screenshots, links or other relevant information to verify the issue.
• Duplicate tickets for the same issue may delay the support process.
• False, misleading or abusive claims may be rejected.

12. Customer Responsibility

By using the panel, you agree that you are responsible for:

• Providing accurate order information.
• Selecting the appropriate service.
• Maintaining the required account/link conditions.
• Reading service descriptions before ordering.
• Following the applicable platform’s rules and policies.

13. Privacy

• Customer information is handled for order processing, payment verification and support purposes.
• We do not require unnecessary account credentials for standard services.
• Customers should avoid submitting sensitive personal information through tickets or order notes.

14. Policy Updates

• We reserve the right to update services, prices, delivery methods, refill policies and these Terms & Conditions whenever necessary.
• Updated terms will apply to orders placed after the policy update unless otherwise specified.

15. Agreement & Funds Policy

By creating an account, adding, depositing or transferring funds to our panel/server, you acknowledge and agree that you have read, understood and accepted our Terms & Conditions.

Once funds are successfully added to your panel balance, they are intended to be used for purchasing and utilizing the services available on the panel according to your requirements.

Panel balance is generally non-refundable and cannot be transferred back to the original payment source without a valid and verified reason. Any refund request will be reviewed by our team and will only be considered where applicable and justified.

Customers are requested to carefully review the available services, rates and requirements before depositing funds. Your balance can be utilized for any eligible services available on the panel according to your needs.

By adding funds, you confirm that you understand and accept this Funds & Refund Policy, along with all other Terms & Conditions of the panel.